"An initiative of Govt. of India under the Nirbhaya funds scheme for ensuring safety of women and children"


Emergency Response Support System (ERSS) is a Pan-India single number (112) based emergency response system for citizens in emergencies. Each State/ UT is required to designate a dedicated Emergency Response Centres (ERC) to handle emergency requests. If you require emergency assistance from Police, Fire & Rescue, Health and other services, you may :

  1. Dial 112 from your phone;
  2. Press power button on your smart phone 3 times quickly to activate Panic call;
  3. In case of feature phone, long press ‘5’ or ‘9’ key to activate Panic call;
  4. Log on to State ERSS website and place your SOS request;
  5. Email SOS alert to State ERC; and
  6. Use 112 India Mobile App (available in Google Playstore and Apple store) to activate a panic call to ERC.

* In case of women and children, you can use 112 India mobile App to activate SHOUT feature, which alerts registered volunteers in vicinity for immediate assistance apart from activating ERC.

THIS IS AN EMERGENCY FACILITY.
USERS ARE ADVISED TO USE THIS SERVICE CAREFULLY.

An SOS alert can be activated anytime simply by pushing the power button, when you feel your safety or the safety of another is in imminent danger. The exact location of the person in distress is forwarded to the Control Room of the state and the location of the victim is displayed on the GIS map of the city of a CallTaker.

Women Safety

Child Protection

Fire Alarm

Medical Emergency

Need Police

Threat to life

Location Lost

Women Safety

Fire Alarm

Medical Emergency

Need Police

Threat to life

Child Protection

Location Lost